Privacy Policy
Last updated: July 9, 2025
Datumize AI (the "Company", "we", "us", or "our") is dedicated to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our Chrome extension and related services. For the purposes of this Privacy Policy: "Site" refers to our website accessible at datumize.ai; "Service" refers to our Chrome extension and web services that allow users to extract, structure, and organize web data; "You" refers to you as a user of our Site or Service. By using our Service, you agree to this Privacy Policy and consent to the collection, storage, use, and disclosure of your information as described herein.
We collect two types of information: "Personal Information" and "Non-Personal Information". Personal Information includes data that can identify you, such as your email address, name, account credentials, device information, IP address, browser information, time zone, location, and website content (with your explicit permission when using our data extraction features). Non-Personal Information includes data that cannot be used to personally identify you, such as anonymous usage statistics, general demographic information, referring/exit pages and URLs, platform types, preferences you submit, and aggregated data about how our Service is used. When you install our Chrome extension, we may collect: browser type and version, operating system, extension usage patterns, websites where the extension is activated (only when you explicitly use our Service), extracted data structures you create, and webhook configuration data you provide.
We use your Personal Information to: provide, maintain, and improve our Service; process your account registration and authentication; enable data extraction and structuring features; facilitate webhook integrations and data delivery; send technical notices, updates, security alerts, and support messages; respond to your comments, questions, and customer service requests; monitor and analyze trends, usage, and activities in connection with our Service; detect, investigate, and prevent fraudulent transactions and other illegal activities; comply with legal obligations. We use Non-Personal Information to: analyze and improve our Service performance; understand user behavior and preferences; develop new features and functionality; create aggregated statistics and reports; customize user experience. We do not sell, trade, or rent your Personal Information to third parties for marketing purposes without your explicit consent.
We may share your Personal Information in the following circumstances: With service providers who perform services on our behalf (such as hosting, analytics, customer support, and email communication), who are bound by confidentiality agreements; When you explicitly use webhook features to send data to third-party services you have configured; To comply with legal obligations, court orders, or enforceable governmental requests; To enforce our Terms of Service, including investigating potential violations; To address fraud, security, or technical issues; To protect the rights, property, or safety of our users or the public; In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business assets. We implement strict access controls and data minimization principles, ensuring that shared information is limited to what is necessary for the specified purpose.
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security measures include: encryption of data in transit and at rest using industry-standard protocols; secure authentication systems with password protection; regular security audits and vulnerability assessments; access controls limiting employee access to personal information on a need-to-know basis; secure data centers with physical and network security measures; regular backup and disaster recovery procedures. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately of any unauthorized access to your account.
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically: Account information is retained while your account is active and for a reasonable period thereafter; Extracted data and structures are retained according to your subscription plan limits; Usage logs and analytics data may be retained for up to 2 years for service improvement purposes; Webhook configuration data is retained while the webhooks are active. You may request deletion of your Personal Information by contacting us at contact@datumize.io. Upon such request, we will delete your data within 30 days unless we are legally required to retain it. When we delete information, it will be removed from our active databases but may remain in our backup systems for up to 90 days.
Depending on your location, you may have certain rights regarding your Personal Information: Access: You can request a copy of the Personal Information we hold about you; Correction: You can request that we correct any inaccurate or incomplete Personal Information; Deletion: You can request that we delete your Personal Information (subject to certain legal exceptions); Portability: You can request that we provide your Personal Information in a structured, commonly used format; Restriction: You can request that we limit how we use your Personal Information; Objection: You can object to our use of your Personal Information for certain purposes. To exercise these rights, please contact us at contact@datumize.io. We will respond to your request within 30 days. You also have the right to opt out of marketing communications by following the unsubscribe instructions in our emails or adjusting your account preferences.
We use cookies and similar tracking technologies to collect and store information when you use our Service. Cookies are small text files stored on your device that help us provide and improve our Service. We use: Essential cookies that are necessary for our Service to function properly; Analytics cookies to understand how users interact with our Service; Preference cookies to remember your settings and preferences. Our Chrome extension may also store local data to enhance functionality, such as saving your data structures and webhook configurations. You can control cookie settings through your browser preferences, but disabling certain cookies may limit some functionality of our Service.
Our Service is not intended for individuals under the age of 13, and we do not knowingly collect Personal Information from children under 13. If we discover that we have collected Personal Information from a child under 13 without verifiable parental consent, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us at contact@datumize.io.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your Personal Information to other countries, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
Our Service may contain links to third-party websites or integrate with third-party services through webhook functionality. We are not responsible for the privacy practices or content of these third parties. This Privacy Policy applies only to information collected by us. We encourage you to review the privacy policies of any third-party websites or services you access through our Service.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on our website and, if you have an account, by sending an email notification. Material changes will take effect 30 days after notification. Non-material changes take effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Our Service uses artificial intelligence to help structure and organize web data you extract. We want to be transparent about how this works: AI processing occurs on your extracted data only when you explicitly use our AI structuring features; We do not use your personal data or extracted content to train, develop, or improve AI models; AI processing is performed to provide the specific service you requested and is not used for any other purpose; Structured data created through AI assistance belongs to you and is treated according to our standard data handling practices outlined in this policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: contact@datumize.io; Address: Pando and Lily, LLC, 1111B S Governors Ave STE 26199, Dover, Delaware 19904, United States; We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.
For questions or support, please visit our Contact page